Data Center Technician - Douglasville, GA

Role description

Role Overview

The Data Center Technician will be responsible for performing hands-on hardware and network diagnostics, equipment installations, structured cabling, and physical repairs in the data center. The role requires participation in a rotating on-call schedule and the ability to travel up to 15% to other data center locations as needed.

What You Will Do

Key responsibilities include assembling, racking, and maintaining data center server, storage, and networking hardware, conducting hardware and network diagnostics, and troubleshooting issues reported through tickets.

Why It Might Be a Fit

The ideal candidate will have hands-on experience in computer hardware assembly, installation, and physical and logical troubleshooting, as well as familiarity with Linux operating systems and fundamental networking concepts.

Requirements

• Hardware Foundation: Hands-on experience or coursework in computer hardware assembly, installation, and physical and logical troubleshooting.
• Operating Systems & Networking: Familiarity with Linux operating systems and fundamental networking concepts.
• Problem-Solving & Judgment: Ability to follow established procedures, prioritize tasks, troubleshoot technical issues, and recognize when to ask for guidance or escalate.
• Communication & Teamwork: Strong organizational and communication skills, a collaborative and curious mindset, and a commitment to high reliability standards.
• Learning & Development: Willingness to build technical skills, learn new systems, and take on responsibilities that match your experience.

Benefits

• Medical, dental, and vision insurance
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption