Senior Engineering Manager, Operations
Crusoe — Bellevue, Washington, United States · In-Person · Senior · $230k - $280k/yearly
Role description
Role Overview
As the Senior Manager Engineering, Network Operations, you will own production reliability for Crusoe's global network infrastructure, spanning edge, backbone, data center fabric, and GPU cluster interconnects. You will build and lead the team responsible for incident response, root cause analysis, and operational excellence across a growing, 24x7, multi-region network.
What You Will Do
You will build and lead the operations team, set the standards for how incidents are handled and prevented, and be a trusted voice in planning conversations with sister Network Operations, Network Deployment, Architecture, and Site Reliability leadership.
Why It Might Be a Fit
You will be accountable for the org's operational output: uptime, mean-time-to-resolution, and the rigor of every postmortem. You will be a problem-solving, opportunity-finding teammate with a sense of urgency, who believes in the scale of our ambition and thrives on a path not fully paved.
Requirements
- 10+ years of experience in network engineering or network operations
- 4+ years managing engineers or engineering managers in a large-scale, 24x7 infrastructure environment
- Proven People and Org Leadership
- Incident and Reliability Ownership at Scale
- Strong Technical Fluency
- Automation Fluency
- Executive Communication
- Operational and Strategic Judgment
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location