Senior Data Center Support Engineer

Role description

Role Overview

Nebius is seeking a Data Center Support Engineer to support large scale bare metal GPU infrastructure powering AI workloads. This role is responsible for operating, troubleshooting, and maintaining production infrastructure across servers, Linux systems, networking, firmware, drivers, and physical data center components.

What You Will Do

Support and troubleshoot production bare-metal GPU infrastructure across Nebius data center environments. Diagnose high-priority issues across Linux, hardware, firmware, BIOS, drivers, networking, storage, optics, cabling, and physical infrastructure.

Why It Might Be a Fit

The ideal candidate is hands on, comfortable in Linux, strong in hardware diagnostics, and able to troubleshoot complex issues across multiple layers of the infrastructure stack.

Requirements

• 5+ years of experience in data center operations, infrastructure support, systems administration, hardware support, cloud infrastructure, or similar technical environments
• Hands-on experience troubleshooting bare metal servers, Linux systems, hardware components, and networking issues in production environments
• Intermediate Linux command-line proficiency, including service validation, log review, process inspection, network configuration checks, and system diagnostics
• Experience with server hardware diagnostics, component replacement, firmware updates, BIOS configuration, driver troubleshooting, or BMC tools such as iDRAC, iLO, IPMI, Redfish, or similar
• Strong networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing/switching concepts, optics, cabling, and link-level troubleshooting
• Experience participating in incident response, escalation handling, root cause analysis, or operational recovery in high-availability environments
• Strong communication and documentation skills, with the ability to work cross-functionally with data center, infrastructure, network, systems, and engineering teams

Benefits

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams
• Paid holidays