Senior Support Engineer
Nebius — United States · Remote · Senior · $150k - $200k/yearly
Role description
Role Overview
Nebius is a leading cloud infrastructure company for the global AI economy. We are looking for a Support Engineer L2 to resolve complex technical issues escalated by Nebius clients.
What You Will Do
Diagnose and resolve technical issues, analyze and resolve storage-related issues, apply ML knowledge to assist with troubleshooting model deployment, and develop automation scripts to streamline processes.
Why It Might Be a Fit
We expect you to have strong analytical skills, effective communication, and a customer-centric approach to deliver outstanding service and ensure operational continuity.
Requirements
- Linux administration – advanced
- Networking – intermediate
- Kubernetes – intermediate
- Cloud solutions (AWS, Azure, GCP) – intermediate
- Python/Bash scripting – intermediate
- ML training, inference and pipelines – intermediate
- Data storage concepts – intermediate
- Troubleshooting and problem-solving – advance
Benefits
- 100% company-paid medical, dental, and vision coverage for employees and families
- Up to 4% company match with immediate vesting for 401(k) plan
- 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers for parental leave
- Up to $85/month for mobile and internet for remote work reimbursement
- Company-paid short-term, long-term and life insurance coverage for disability & life insurance