AI Reliability Engineering Manager
Nscale — United Kingdom · Remote · Senior
Role description
Role Overview
Run the day-to-day operation of an AI Reliability Engineering team of eight to ten engineers across EMEA. You own the people, the queue, the rota, and the escalations. You report to the AIR Senior Manager for EMEA, who holds strategy, budget, and the senior customer relationships.
What You Will Do
Lead a team of eight to ten AI Reliability Engineers, own the queue, run the rota and on-call, and be the first management escalation point on P1s and customer escalations.
Why It Might Be a Fit
You have 6+ years of experience in infrastructure, operations, or support engineering in production environments, including 2+ years around GPU, HPC, or large data center estates. You have 3+ years of leadership experience managing engineers in an operational support function.
Requirements
- 6+ years in infrastructure, operations, or support engineering in production environments
- 2+ years around GPU, HPC, or large data center estates
- 3+ years managing engineers in an operational support function
- solid production Linux and networking
- ITIL and SRE habits
- enough scripting to review an engineer's work