Manager, Hotline & Investigations
Nscale — London, England, United Kingdom · In-Person · Senior
Role description
Role Overview
The Manager, Hotline & Investigations will own Nscale's SpeakUp hotline and lead internal investigations globally, ensuring every concern raised is heard, handled fairly, and turned into improvement.
What You Will Do
The role involves running the case lifecycle, from intake and triage to fact-finding, reporting, and remediation, as well as building the programme as Nscale scales across new countries.
Why It Might Be a Fit
The ideal candidate will have 8-10 years of experience in investigations, compliance, or legal roles, with a track record of leading compliance investigations end-to-end, and strong interviewing skills and sound knowledge of evidence handling, confidentiality, and fair-process principles.
Requirements
- 8-10 years of experience in investigations, compliance, or legal roles
- Hands-on experience running or supporting a whistleblowing or ethics hotline
- Strong interviewing skills and sound knowledge of evidence handling, confidentiality, and fair-process principles
- Working knowledge of whistleblowing, data protection, and employment law considerations across multiple jurisdictions
- Excellent report writing skills
- Sound judgement, discretion, and the ability to handle highly sensitive matters with empathy and impartiality