Infrastructure Support Engineer

Nscale — Remote · Mid · $100k - $140k/yearly

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Role description

Role Overview

We're looking for an Engineer that has good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data center infrastructure.

What You Will Do

Join the Support duty rotation and handle day‐to‐day tickets and alerts, escalating early and appropriately. Collaborate with Engineering with guidance when incidents or changes require it.

Why It Might Be a Fit

You'll be contributing to building the technology that powers the future. You'll be part of a collaborative, supportive, and innovative environment where your contributions spark real impact.

Requirements

  • 2–4 years of experience in a support, operations, or infrastructure engineering role
  • Growth mindset
  • Platform and DC fundamentals
  • Linux fundamentals
  • Networking basics
  • Kubernetes exposure
  • GPU awareness
  • Observability foundations
  • Scripting and automation basics
  • Cloud and virtualization basics

Benefits

  • Highly competitive package (base + equity)
  • Flexible paid time off
  • Parental leave
  • Retirement plan participation
  • Medical, dental, vision

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