Staff Operational Readiness Technical Program Manager, AI Infrastructure Deployment
Nscale — Houston, Texas, United States · Hybrid · Staff+ · $190k - $300k/yearly
Role description
Role Overview
The Deployment TPM owns the last mile of every deployment, ensuring operational readiness for AI infrastructure. This is an individual contributor role in the Deployment PMO, requiring travel up to 50% of the time.
What You Will Do
Drive operational readiness, build the handover package, and run the operations acceptance process for large-scale AI infrastructure deployments.
Why It Might Be a Fit
The ideal candidate has 10+ years of experience in infrastructure operations, SRE, service transition, or technical program management for large-scale data center or cloud platforms.
Requirements
- 10+ years in infrastructure operations, SRE, service transition or technical program management for large-scale data center or cloud platforms
- Hands-on experience moving new infrastructure into production support, including runbooks, ticketing, escalation and hardware returns
- Working knowledge of data center and cloud control-plane services: DHCP/PXE, DNS, NTP, PKI, secrets management, identity and access, observability, and asset systems such as NetBox
- Familiarity with GPU cluster validation evidence and how it maps to customer acceptance
- Strength in coordinating many owners across engineering, SRE, networking and operations to a firm date
- Clear, concise writing. You produce documents customers sign without rewriting
- Ability to travel up to 50% of the time, primarily to data center sites
Benefits
- Medical
- Dental
- Vision
- Flexible paid time off
- Parental leave
- Retirement plan participation