Data Center Technician - Marble, NC

Role description

Role Overview

The Data Center Operations team is responsible for building, maintaining, and operating the infrastructure that powers the cloud. As a Data Center Technician, you will perform hands-on hardware and network diagnostics, equipment installations, structured cabling, and physical repairs.

What You Will Do

Your responsibilities will include data center operations and maintenance, diagnostics and repair, equipment deployment, structured cabling and security, process and documentation, collaboration and knowledge sharing, and on-call and response.

Why It Might Be a Fit

The role requires hands-on experience with computer hardware assembly, installation, and physical and logical troubleshooting, as well as familiarity with Linux operating systems and fundamental networking concepts.

Requirements

• Hands-on experience or coursework in computer hardware assembly, installation, and physical and logical troubleshooting
• Familiarity with Linux operating systems and fundamental networking concepts
• Ability to follow established procedures, prioritize tasks, troubleshoot technical issues, and recognize when to ask for guidance or escalate
• Strong organizational and communication skills, a collaborative and curious mindset, and a commitment to high reliability standards

Benefits

• Medical, dental, and vision insurance
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption