Data Center Technician - Volo, IL

Role description

Role Overview

The Data Center Technician helps keep data center operations available and reliable, meeting or exceeding defined service levels. The role covers hardware and network diagnostics followed by physical repair, and may include an on-call rotation.

What You Will Do

Maintain data center operations, conduct hardware and network diagnostics and repairs, perform root cause analysis of hardware and software failures, respond to on-site equipment failures or emergencies, develop scripts to update server and networking hardware, assemble and install equipment, maintain inventory, perform maintenance of test and tool equipment, provide technical support to data center teams, train internal teams, and develop documentation.

Why It Might Be a Fit

The ideal candidate will have computer hardware experience, Linux operating system experience, and excellent time management, organizational, and communication skills. They will also be able to prioritize tasks and react quickly to issues.

Requirements

• Computer hardware experience
• Linux operating system experience
• Ability to regularly transport and position equipment weighing up to 50 lbs
• Ability to remain in a stationary position (sitting or standing) for extended periods to perform diagnostic and repair tasks
• Ability to maneuver in cramped or elevated spaces, such as under-floor areas or on ladders, to access server racks
• Ability to perform tasks requiring fine motor skills, such as handling small hardware components and cables
• Availability to work a flexible schedule within a 24/7 environment, including a rotating on-call shift
• Ability to perform essential job duties in a climate-controlled data center with fluctuating temperatures and variable airflow
• Excellent time management, organizational, and communication skills
• Ability to prioritize tasks and react quickly to issues

Benefits

• Medical, dental, and vision insurance
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption