Technical Program Manager, Command Center

Role description

Role Overview

The Technical Program Manager, Command Center, will connect the Command Center's needs, data, and processes with the teams that depend on it and drive cross-functional projects that let a small crew support a fast-growing fleet.

What You Will Do

Key responsibilities include integrating the Command Center with the rest of the company, owning the Command Center program portfolio, leading cross-functional projects, translating operational needs into business requirements, and driving delivery of systems and tooling.

Why It Might Be a Fit

The ideal candidate will have 7+ years of program, project, or operations management experience, a record of operating at director-level scope, and strong systems and process thinking.

Requirements

• 7+ years of program, project, or operations management experience
• A record of operating at director-level scope
• Strong systems and process thinking
• Experience implementing or integrating enterprise systems or operational tooling
• Comfort with data and building and reading KPI reports and dashboards

Benefits

• Medical, dental, and vision insurance
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption