Infrastructure Operations Logistics and Deployment Engineer

Role description

Role Overview

Vultr is seeking a highly skilled and experienced Logistics and Deployment Engineer to analyze, diagnose, and resolve complex hardware and system level failures across our cloud infrastructure platform.

What You Will Do

The ideal candidate brings strong systems-level troubleshooting expertise and the ability to analyze non-routine technical issues, determine root cause, and make informed decisions on repair, replacement, or escalation paths.

Why It Might Be a Fit

This is a highly visible role that partners closely with Infrastructure, Engineering, and vendor teams to ensure system reliability, asset accountability and continuous improvement of Vultr’s Data Center environments.

Requirements

• Experience using Jira to manage, track, and document shipping activities
• Experience installing complex hardware in a data center environment.
• Experience in International shipping
• Hands-on experience with CPU/ GPU architecture for BOM reference
• Experience with Fiber/Copper and DACS connections
• Experience managing installation and cabling vendors
• Experience working with hardware vendors and managing technical escalations or support cases.
• Strong understanding of server hardware, system architecture, and data center operations.
• Ability to analyze technical issues, apply judgment, and validate appropriate resolution paths.
• Strong written and verbal communication skills, particularly in documenting technical findings and collaborating with cross-functional teams.
• Experience with tools such as JIRA, Confluence, and vendor support portals.
• Experience working with microcloud or distributed infrastructure environments, including understanding of system architecture and hardware integration.
• Experience supporting or analyzing systems within data center environments, including hardware lifecycle, performance, and reliability considerations.

Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 stipend for remote office setup in first year + $400 each following year
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription