Data Center Technician - Miami, FL

Role description

Role Overview

The Data Center Operations team is responsible for building, maintaining, and operating the infrastructure that powers the cloud. The Data Center Technician will perform hands-on hardware and network diagnostics, equipment installations, structured cabling, and physical repairs.

What You Will Do

The role requires participation in a rotating on-call schedule, supporting equipment installations, device provisioning, and operating system installations, and taking on more complex troubleshooting and deployment work as experience grows.

Why It Might Be a Fit

The ideal candidate will have hands-on experience in enterprise or commercial data center environments, experience with Linux OS administration, and a willingness to build technical skills and take on responsibilities that match their experience.

Requirements

• Hands-on experience or coursework in computer hardware assembly, installation, and physical and logical troubleshooting
• Familiarity with Linux operating systems and fundamental networking concepts
• Ability to follow established procedures, prioritize tasks, troubleshoot technical issues, and recognize when to ask for guidance or escalate
• Strong organizational and communication skills, a collaborative and curious mindset, and a commitment to high reliability standards

Benefits

• Medical, dental, and vision insurance
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption